Welcome to our October edition of United News.
I would like to take this opportunity to say thank you to all our valued customers for their continued support. The growth and success we have accomplished over the past 27 years is due to our customer loyalty and trust in United. Moving forward we will continue to supply you with "Simply The Best" products available within our industry and the service you come to expect and deserve.
We bring you this newsletter in hopes of sharing with you some things in the industry that can assist you in your pursuit of business. If you see anything here that brings questions, concerns, or possibilities to your world – please let us know. We are here to serve.
President and CEO
In this issue of United News …
HELPFUL HINTS… Casting Small Ingots for Karat Gold and Sterling Silver Sheet or Wire
It is best to use a vertical 2 piece L shaped rectangular mold for sheet and a round rod mold for wire. Avoid using the horizontal slot or ingot molds for wire or sheet stock as the ingots made will often have a shrink down the center and a non-uniform thickness. The defects will result in shrink porosity in the center area of the sheet and uneven width or edge cracking. Heat the molds well before casting to drive off retained moisture. The iron molds should be coated with a light oil or graphite spray to prevent sticking. Peanut oil works well and doesn't emit odors or fumes like motor or machine oil.
Cutting or filing a small groove in the edge of the melting crucible is often helpful to provide a spout for pouring the molten metal. Ceramic crucibles should be coated with flux before use to prevent the metal sticking in the crucible. A softer slightly reducing flame should be used for torch melting as most alloys used for fabrication don't contain deoxidizers. Yellow gold and sterling should be quenched quickly after casting, it's helpful to let the nickel white gold air cool for 7 or 8 minutes. Pickle and clean the ingots before rolling.
United carries a number of readymade karat gold and sterling silver casting grains for rolling or wire making. We also have many master alloys to make all karats of gold and sterling silver using your own gold or silver. Contact your United Representative for more information and pricing.
UNITED COLORS… New Green and Brown Gold Alloys
United's innovative team of metallurgists has done it again. Introducing United Colors! In addition to the standard yellow, white and rose gold alloys, United has developed a series of alloys inspired by the environment. Green and Brown Gold Alloys have been added to United's catalog of products and have already become popular items for designers inspired by nature.
Green Gold Alloys
Brown Gold Alloys
Contact your account representative for details and pricing.
Meet Kenneth & Annie
If you're a jeweler in Canada, you probably know Kenneth Laughlin and Annie Riopel-Wodowski. Together, they oversee United's efforts throughout Canada for both product sales and refining.
Kenneth (or Kenny, as his customers call him), joined United's outside sales team in 2009 focusing efforts in the US and parts of Canada. Kenneth also assists with the coordination of United's refining efforts in New York City in addition to Canada and travels to various US cities for United. In 2014, Kenny was assigned to work in all of Canada and began growing United's already prosperous business there.
In 2013, Annie Riopel-Wodowski joined United's inside sales team. Annie is fluent in French and connects easily with customers in the French Canadian province of Quebec as well as some French communities in the other nine provinces.
Annie manages accounts on a daily basis for United and works in tandem with Kenneth who is on the road most of the time visiting customers in Canada and domestically within the US.
You can meet Kenneth and Annie at trade shows in Canada such as Expo Prestige!
REFINING… Beating the Holiday Rush
With the holidays upon us, product sales will continue to rise as production demands climb. Soon, those drums of sweeps and polishing dust will be full and you'll be looking to cash in on this material. Here are a few tips to help speed up the recovery process:
Let us know in advance what you're sending in. You can call our sales team and let them know or use our mobile app to submit lot information. Email works too. Whenever you're done packing your materials for refining, let us know the details and we'll verify it upon receipts and get your lot written up quickly.
Be sure you send in a packing slip with your lot. Properly marking the lot information avoids delays in getting your material written up and assigned a lot number (which essentially determines its place in line). If your information is unclear, we'll have to hold off on writing it up in order to contact you and get the specifics for your lot.
Separate material into lots according to the type of material. If you're sending in sweeps, polishing dust, blower sweeps and crucibles/slag, make sure you separate the materials into lots that make sense. Trying to avoid a minimum charge on lots can cost you more in the long run. Separating material into lots can avoid extended processing times, higher refining charges for lower grade material, etc.
For more information or questions about refining sweeps, filings, grindings, polishing dust, crucibles and slag, carpets and more, contact United today.